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The term can be found in various cultures, for example in Arabic (massah = rub), Greek (massein = knead) or Hebrew (massa = touch). Generally speaking, massage describes the systematic and mechanical action on the skin. The connective tissue, lymph and musculature are worked on. The effect extends to parts or the entire human body, which is stimulated by tapping, kneading, rolling, rubbing and stroking. Pressure and stretching stimuli have an effect into the deep tissue.

The special thing about massage treatment is that it works with the body’s life energy, the Qi. For this purpose, the energy pathways of the body, the meridians, are touched with various grip techniques and the undisturbed flow of life energy is promoted. A harmonious circulation of life energy reduces illnesses, injuries and imbalances and provides an all-round feeling of well-being and relaxation. Blockades are dissolved through the massage, resulting in a feeling of complete release.

Basically, you should ask yourself in advance whether you would like to treat yourself to a classic relaxation programme or whether you are suffering from acute pain that requires medical-therapeutic treatment. We do not currently offer medical treatments prescribed by a doctor at Soulhouse. At Soulhouse we focus on wellness massages that draw on the wisdom of the East and integrate the knowledge of the West. We deliver innovative treatments that combine the best of different cultures. Discover our first-class massages and learn more about the different key applications here.

The ideal length of the massage varies from treatment to treatment. Our holistic well-being rituals such as the Thai massage and the Lomi Lomi massage are very extensive in practice, so it is best to choose 90-120 minutes. Our therapeutic treatments such as classical massage, sports massage, shiatsu, lymphatic drainage and foot reflexology have a deep relaxing and healing effect even after just 60 minutes.

Anyone who has ever undergone a massage ritual knows about the beneficial and healing power of this therapy. It is the ideal tool to bring body, mind and soul into harmony and to relieve everyday stress, tension and nervousness. It has been used as medicine for centuries and, depending on the type of treatment, has a multitude of benefits. Massages serve more than just relaxation. They promote blood circulation to muscles, relieve painful tension and hardening in the deep tissues, have an effect on the skin, tendons, connective tissue and lymphatic system as well as stimulate the metabolism.

There are several reasons why it might not be advisable to receive a massage. Some of these reasons include: Acute Injuries: If you have recently suffered an injury, it might be better to consult with a doctor before receiving a massage. Massages can sometimes delay or worsen the healing of injuries. Infections: If you are suffering from an infection, especially a skin infection, you may need to avoid receiving a massage. Fever: If you have a fever, receiving a massage might not be advisable as it could further strain the body. Blood Clotting Disorders: If you suffer from a blood clotting disorder, you may need to avoid receiving a massage as it can increase circulation. Pregnancy: There are certain types of massages that may not be recommended during pregnancy, such as massages in certain body areas or deep tissue massages. It’s important that you consult your doctor or midwife before booking a massage.

While you can really wind down during the massage, a lot is happening in your body simultaneously. The warming hands of the expert, the organic oil, and the applied pressure and stretching stimuli affect the receptors in the muscles. The muscles relax, metabolic processes are initiated, thus minimizing acidification and hardening. Hormonally, you experience a change in your mood, as happiness and relaxation neurotransmitters are released, and the release of stress hormones is inhibited. That’s why you feel such a comfortable and thoroughly relaxed feeling during the massage.

Yes, it is perfectly okay to ask for more or less pressure during a massage. The massage should be a time of relaxation and well-being. If you desire more or less pressure during the massage, you should communicate this to the therapist. The therapist will then try to adjust the pressure accordingly to ensure that you feel comfortable during the massage. It’s important to note that it’s normal to experience pain or discomfort during the massage, especially when certain areas of the body that are particularly tense or injured are being worked on. However, if the pain becomes unbearable, you should definitely inform the therapist so that the massage can be adjusted.

The special thing about massage is that it works with the body’s life energy, the Qi. To do this, various grip techniques are used to touch the body’s energy pathways, the meridians, and promote the uninterrupted flow of life energy. A harmonious circulation of life energy reduces diseases, injuries, and imbalances, and ensures a thoroughly comfortable and relaxed feeling. Blockages are dissolved through the effect of the massage, leading to a feeling of complete release.

A cosmetic lymph drainage is a type of massage that aims to stimulate the lymphatic system and improve circulation. The medical variant is often used for swelling, while the cosmetic lymph drainage is more for detoxification and dehydration, especially in the areas of the legs, abdomen, or face. Lymph drainage can help alleviate pain and improve overall well-being. It can also contribute to strengthening the immune system.

There are several reasons why it might not be advisable to receive a massage. Some of these reasons include:

1. Acute Injuries: If you have recently suffered an injury, it might be better to first consult with a doctor before receiving a massage. Massages can sometimes delay the healing of injuries or worsen them.
2. Infections: If you are suffering from an infection, especially a skin infection, you may need to avoid receiving a massage.
3. Fever: If you have a fever, it might not be advisable to receive a massage, as this could further strain the body.
4. Blood Clotting Disorders: If you suffer from a blood clotting disorder, you may need to avoid receiving a massage, as it can increase circulation.
5. Pregnancy: There are certain types of massages that may not be recommended during pregnancy, such as massages in specific body areas or deep tissue massages. It is important that you consult your doctor or midwife before booking a massage.

A professional massage typically occurs without underwear, but it is always performed under a towel or sheet to protect your privacy. If you feel uncomfortable, you are welcome to keep your underwear on or discuss alternative options with the therapist.

All our experts have to go through an admission procedure where we check their certificates and test whether their skills meet our quality and safety standards. All experts have at least 3 years of professional experience and are fully insured.

The best way to show your appreciation for the work of our masseurs and therapists is to tip them. Our experts keep 100% of the money and are happy to receive this additional confirmation of your satisfaction from their service. You can decide yourself, how much the tip will be. The rule of thumb is 10% of the massage price.

Yes, of course. For mommies-to-be, we offer our pregnancy massage, which is specially tailored to the needs of pregnant women. Please note that we can only offer pregnancy massages from the fourth month of pregnancy until the eight month. If you are still in the first trimester of your pregnancy and still book a massage treatment, the expert will not be able to treat you. The price of the treatment will not be reimbursed. The expert will ask to see your maternity passport. 

If you have any concerns or questions, we recommend that you consult your gynaecologist about whether massage therapy is suitable for your pregnancy. 

You should refrain from eating food immediately before the massage, as lying with a full stomach is difficult and not recommended, especially when receiving our full body massages. However, drinking enough before and after the treatment is desirable. It gets the metabolism going and stimulates the circulation.

With our massages that have a more therapeutic approach such as sports massage, lymphatic drainage and deep tissue massage, it is normal for moderate pain to occur, which should subside after 24-48 hours. If the pain persists, please contact us by email.

Of course, you decide where the expert should do the massage treatment, at your home, in the office or at another location of your choice. Simply specify your desired location for the treatment during the booking process.

It is not possible to extend the massage during the treatment. If you want a 90-120 minute massage, select the desired length in advance when creating your booking.

To give you the best possible Soulhouse experience, we work with organic oils and a handpicked selection of music that the experts bring to every treatment. If you have any allergies or special requests, please let the expert know in the Notes for the expert field in the booking overview or on site during your appointment.

To give you the best possible Soulhouse experience, the expert will ask you about any acute tension or injuries before the treatment begins. Don’t be afraid to discuss these with him. You can also discuss the desired level of massage with the expert. If you feel any pain during the massage treatment, tell the expert immediately. 

Massage therapy helps against a variety of illnesses, but we recommend that you consult a doctor to see if massage therapy is suitable for your condition.

It might be more comfortable for you to reschedule the massage if you’re feeling ill. Massages can help relax the body and reduce stress, but if you’re sick, you might not feel comfortable during the massage. It’s also important to note that a massage can stimulate the body to produce more mucus, which can be uncomfortable when you have a cold. It’s best to inform your massage therapist if you’re sick or feeling unwell. You can then decide whether it’s better to postpone the massage or proceed with it, perhaps with some modifications to accommodate your symptoms.

If you need to use the bathroom during the massage, you should inform the therapist. The therapist will then take a break, allowing you to go to the bathroom. It’s normal for the body to relax during the massage and for circulation to improve, which may result in the need to use the bathroom. If you feel uncomfortable during the massage or have any other concerns, you should definitely communicate this to the therapist.

It’s generally okay to talk to the therapist during a massage if it helps you feel relaxed and enjoy the massage. If you want to say something during the massage, like if you’re in pain or the massage is too hard or too soft, you should tell the therapist. However, there are also times when it’s better not to speak during the massage. For example, if you’re very relaxed and feeling good during the massage, it might be disruptive to be interrupted. In this case, it might be better to stay silent during the massage and focus completely on relaxation.

It is common to shower before a massage to feel fresh and clean. Showering also helps to rid the body of sweat and other deposits that could irritate the skin. However, it is not mandatory to shower before a massage, and it also depends on the type of massage you are getting. For example, if you are receiving a classic partial or full-body massage, you will likely be asked to shower before the massage to ensure your body is clean and free of any skin flakes or other deposits that could interfere with the massage. If you are getting a facial massage or a Shiatsu massage, it is probably not necessary to shower before the massage. If you are unsure whether you should shower before your massage, you can always ask your masseur or masseuse or contact our support team.

Yes, please use the notes for the expert field in the booking overview.

To book more than one expert for a certain time, for example because you want to have a massage with your partner or girlfriend at the same time, please use the contact form in the “Couples massage” tab. In the message, state that you want two experts. We will process your booking request within two hours.

We require all experts to be on time for their appointments, but of course there may be delays, e.g. due to traffic conditions. If your expert is delayed by more than 10 minutes, we will inform you in advance with a call. We will then tell you where the expert is and whether he can still manage to do the treatment for the booked duration. As compensation for the delay, you will receive a € 5.00 voucher sent by email for your next booking. If the expert is unable to complete the full duration of the massage due to a follow-up appointment, we will cancel your appointment and you will receive a compensation voucher for the treatment price plus € 5.00 extra by email so that you can make a new booking.

We are available by email at support@soulhouse.me. We try to answer emails within 48 hours.

We accept payments with Apple Pay / Android Pay, credit card and Sofort. Cash payments are not possible for at-home services or treatments in the Soulhouse.

If you want to make changes to an existing booking, please cancel the booking and start a new booking. For the new booking, you can use the voucher that you receive when you cancel the previous booking. Cancellations are permitted up to 24 hours before the start of treatment and are free of charge.

To do this, click on the drop-down menu in the top right corner of the booking and select cancel booking. Cancellations are permitted up to 24 hours before the start of treatment and are free of charge. Unfortunately, we are currently unable to take shorter-term cancellations into account. You will receive a voucher for the treatment price, which you can then use for a new booking. A refund of the treatment price is not possible.

Soulhouse is Germany’s first booking platform on which you get to choose the expert yourself. Our simple booking process enables you to find the right expert with just a few clicks. Detailed profiles with information, video and photos of the experts help you to find the perfect fit.

Our experts are available for treatments Mon-Sun 9am-10pm.

Depending on the time, the prices for a massage are as follows:

	Time	60 minutes	90 minutes	120 minutes
Morning	8 a.m. -12 p.m.	€ 69	€ 103	€ 138
Afternoon	13 p.m. – 17 p.m.	€ 79	€ 118	€ 158
Evening	18 p.m. – 22 p.m.	€ 89	€ 133	€ 178

The duration of a massage primarily depends on your personal preferences and needs. A 60-minute massage is usually sufficient to relieve most muscle tension and pain. However, a longer massage of 90 or 120 minutes can provide deeper relaxation and a more thorough treatment of the muscles. If you are booking a massage for the first time, we recommend a 60-minute massage to see how your body reacts and whether you need a longer massage. However, if you already have experience with massages and know that you need a more thorough treatment, it may be sensible to book a 90- or 120-minute massage. It’s also important to note that some health issues or injuries may require more massage time. It’s always best to talk to the masseur or therapist to determine the most suitable massage duration for you.

With Soulhouse we want to give you a space for relaxation and wellness that supports you in maintaining your inner balance in the midst of the hectic hustle and bustle of the big city. Our massage treatments make use of the wisdom of the East and integrate the knowledge of the West to give you extraordinary moments of calm. Part of our philosophy is that self-love shouldn’t be a question of your wallet. Too often, massage turns into an expensive and unsatisfactory experience. We want to counteract this by focusing on fair prices but not making any compromises in terms of a feel-good atmosphere, quality, service and exclusivity.

• 100+ top experts to choose from

All expert profiles are checked and tested for quality by us.

• More time

No more waiting times, looking for a parking space scenarios and travel times thanks to at-home services and optimized treatment processes in the Soulhouse (coming soon).

• Fast booking process

Book your favourite therapist to visit you at home with just a few clicks.

• Short-term availabilities

Our experts are on site within 120 minutes.

• Premium equipment included

A high-quality mobile table, disposable sheets and certified organic products are brought along.

• Fair pricing

The treatments are up to 30% cheaper than in qualitatively comparable studios.

• Strict hygiene concept

Proven protective measures for a safe and good feeling before, during and after the treatment.

• Easy to Use

Book in 4 clicks – select the location, the time, the type / length of massage and all available experts will be displayed to you.

• Choose the location

Whether at home, in the office or in our Soulhouse (coming soon) – you decide where our certified experts should carry out the treatment.

• Individualized experiences

Let the expert know about special requests or needs in advance when booking so that he can create a feel-good experience exactly as you want it.

• First class equipment

With high-quality equipment, the experts conjure up an oasis of wellbeing in just a moment.

Soulhouse is your platform for vetted massage experts who can be found, compared and booked online or in the app with just a few clicks.

Soulhouse enables you to receive first-class massages at moderate prices in the comfort of your home or in the new wellness location, the Soulhouse (coming soon). All experts are handpicked and tested by us. Experience classic massage methods and innovative treatments from all over the world, whenever you want, wherever you want.